Shipping and Delivery Policy

At Aone Footwears, we are committed to delivering your orders safely and on time. Please read the following details to understand how our shipping and delivery process works.

1. Order Processing Time

All orders are processed within 1-2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

In case of any delays in processing due to stock availability or other reasons, our team will contact you via phone or email.

2. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or email.

You can use this number to track your order on our website or the courier partner’s website.

3. Delivery Attempts

Our delivery partners will attempt to deliver the package up to 3 times.

If the customer is unreachable or refuses delivery, the package will be returned to us.

4. Delayed Orders

In rare cases, delivery may be delayed due to unforeseen circumstances.